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Tilly: price, integrations and free trial

Tilly has no standalone published price: Starter $299/location/mo (600 call minutes) · Pro $349 (1,200) · Plus $449 (2,000) · annual billing about 2 months free · Group (5+ locations) custom. It connects directly to Shepherd, ezyVet, Covetrus Pulse, Cornerstone, AVImark. Free trial: yes (14 days from go-live; card added at setup; 30-day money-back guarantee after).

AI front desk for independent US vet clinics: answers calls 24/7 (overflow, after hours or all calls), books, reschedules and cancels in the PIMS, takes refill and results requests as tasks, and hands emergencies to your team. Priced per location with call minutes included.

Vendor site

Facts we checked

Price
Starter $299/location/mo (600 call minutes) · Pro $349 (1,200) · Plus $449 (2,000) · annual billing about 2 months free · Group (5+ locations) custom source checked 2026-11-02Priced per clinic location, not per vet. No setup fee. Pro and Plus credit $35/location/mo toward the Shepherd API fee. Pricing page says updated Oct 9, 2026.
Free plan
no
Free trial
yes (14 days from go-live; card added at setup; 30-day money-back guarantee after) source checked 2026-11-02
Mobile app
unknown (vendor lists dashboard and mobile alerts) source checked 2026-11-02
Note types
Call handling (not a scribe), Appointment booking, New-client intake, Refill, results and message tasks, Reminders, recalls and waitlist, Emergency detection and hand-off source checked 2026-11-02
Languages
English and Spanish source checked 2026-11-02
Other software
IDEXX Neo (books directly, API key) source checked 2026-11-02

Which practice software it works with

SoftwareHow notes get inSource
ShepherdDirect or built indirect (books directly, API key)source checked 2026-11-02
ezyVetDirect or built indirect (books directly, needs partner approval)source checked 2026-11-02
Covetrus PulseDirect or built indirect (books directly, sign-in)source checked 2026-11-02
CornerstoneDirect or built indirect (books directly via Tilly Bridge on a clinic computer)source checked 2026-11-02
AVImarkDirect or built indirect (books directly via Tilly Bridge on a clinic computer)source checked 2026-11-02

"Direct or built in" means the vendor documents a server, API or native connection. "Browser extension" means an add-on writes into a web-based PMS. Software missing from this table means we couldn't confirm it, which is different from it not working.

Sources

All read on 2026-11-02. If you work at Tilly or use it and something here is wrong, report it with a public link and we'll fix it.

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